Shipping FAQs

We have put together a list of our Frequently Asked Questions. Click on a question to see the answer and get in touch with our team for additional information on our services.

Where does Freightline Carriers ship to?

Freightline provide a worldwide delivery service.

Can I track my shipment?

Yes – our dedicated team of account managers milestone every shipment real-time within our system. This gives you a full sight of when your goods were collected and delivered.

Will I have to pay duty tac when importing goods from the EU?

When buying goods from outside the EU, you have to pay duties and taxes to UK Customs in order to have your goods released into the country.

What type of information do you need from me to obtain a quote for shipping?

We would require to know the collection and delivery details, weights and dimensions of the goods.

Does Freightline Carriers arrange shipment to private addresses?

Yes, we can arrange shipment to any addresses.

What does a Full/Part Load mean?

A part load are goods which only fills a truck partially. In essence, the quantity of the shipment is bigger than the Less Than Truckload (LTL) shipment. Also, the shipment cannot fully occupy a truck i.e. its capacity is much lower than a Full Truckload (FTL) shipment.

Why Choose Freightline Carriers?

We are time-critical logistics specialists, providing air and road freight services. Freightline Carriers offers:

  • 24/7 Support
  • Multilingual Staff
  • Over 50 Years of Experience in Freight Forwarding
  • UK and European Air Freight Services
  • Warehousing Facilities
  • Full Logistic Packages
  • Real Time Monitoring At All Times
  • Experience Across Different Sectors

24 hour customer care

Personalised Logistics for Your Critical Shipments.

At Freightline, we don’t just move goods – we support your business every step of the way. With a dedicated account manager and a team ready 24/7, we provide the agility and precision you need to overcome your toughest logistics challenges.

How can we help you today?

At Freightline Carriers, we constantly strive for the highest quality delivery in everything we do

But don’t just take our word for it – see what our clients have to say

Freightline Carriers are reliable, professional and organised and our go to for all transportation, planned and ad-hoc shipments.

Moda ceramica

Freightline have made my transport requirements easy, they are trustworthy and we can rely on them to take control for us.

Kapitol

Freightline are competitively priced and focused on ensuring our pallets are delivered on time and within regulations which is important in our industry. Their response times are quick and they are always happy to help.

Gulfstone

Great time keeping and communication skills, Freightline always keeps us up to date.

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